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Sales, Logistics & Post-Sales Engineering

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Sales, Logistics & Post-Sales Engineering

From dispatch to deployment—Kestryl India ensures operational continuity through integrated logistics and technical support.

What We Do

Our Sales, Logistics & Post-Sales Engineering services are designed to close the loop between delivery and performance. We support clients with:

  • Coordinated dispatch and delivery tracking
  • Installation and integration support
  • Technical troubleshooting and field feedback mapping
  • Documentation and compliance for post-delivery audits

Whether you are fulfilling a PSU contract, deploying a MedTech prototype, or managing multi-site installations, we help ensure that your solution performs as intended—long after it leaves the warehouse.


Who We Work With

We support clients who value continuity, traceability, and responsive support. Our logistics and post-sales workflows are tailored for:

  • Public Sector Units (PSUs) requiring delivery documentation and field support
  • OEMs managing installations across multiple sites or regions
  • MedTech teams needing post-deployment calibration and feedback loops
  • Procurement leads seeking single-window accountability for delivery and support

We understand that delivery is just the beginning—and that operational success depends on what happens next.

Recent & Ongoing Projects

Here’s how Kestryl India has supported clients post-delivery:

  • Multi-site dispatch coordination for a PSU-aligned control system
    Challenge: Ensuring timely delivery across three locations with full documentation.
    Our Role: Managed logistics, prepared delivery packs, and coordinated with local teams for installation.
    Outcome: Achieved 100% on-time delivery with zero documentation gaps—enabling smooth internal audits.
  • Post-sales engineering support for a MedTech sensor module
    Challenge: Field calibration issues and inconsistent data capture across test sites.
    Our Role: Provided remote troubleshooting, firmware updates, and feedback mapping to the design team.
    Outcome: Reduced downtime by 40%, improved data consistency, and enabled faster regulatory review.
  • Current engagement with an OEM client for logistics and post-deployment support of FPGA-based subsystems
    Challenge: Coordinating delivery and integration across vendor sites while maintaining traceability.
    Our Role: Structured delivery documentation, tracked component-level dispatch, and supported field engineers during integration.
    Outcome: Streamlined deployment with projected savings in support overhead and reduced rework cycles.
How We Work

Our logistics and support model is built for transparency, responsiveness, and long-term reliability. A typical engagement includes:

  1. Delivery Planning & Documentation Prep

    We align with your internal teams to define delivery formats, documentation needs, and site-specific constraints.
    Output: Delivery checklist, dispatch plan, and compliance-ready documentation.

  2. Dispatch & Coordination

    We manage supplier handoffs, track shipments, and ensure timely delivery across all locations.
    Output: Delivery confirmation, traceability log, and installation support plan.

  3. Post-Sales Engineering Support

    We assist with installation, calibration, and troubleshooting—either remotely or on-site.
    Output: Support report, feedback summary, and update recommendations.

  4. Sustainability & Feedback Mapping

    We collect field feedback, map it to design improvements, and support future iterations.
    Output: Field performance summary, design notes, and support roadmap.


Why Clients Choose Kestryl India
  • Operational Continuity: We stay involved beyond delivery—ensuring your solution performs.
  • Integrated Logistics: We coordinate dispatch, documentation, and installation with precision.
  • Responsive Support: Our engineering team is available for troubleshooting and calibration.
  • Traceable Documentation: Every delivery is backed by compliance-ready records and support logs.
Let Us Keep It Running

If you’re looking for a partner who delivers—and stays accountable—Kestryl India is ready to support your success.

Ready to Start?

Send us your deployment brief or schedule a discovery call. Let’s make sure your solution performs where it matters.

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